ANA Mileage Club Award Booking by Phone: Miles, Upgrades, and Redeposits

How ANA Mileage Club award booking works by phone

Under ANA Mileage Club rules the desk prices award seats from ANA's 8 US gateways into Tokyo Haneda and Narita and issues the mileage ticket on the same call. The agent pulls ANA Mileage Club award inventory through Tokyo Haneda and Narita, adds the taxes to the quoted mileage total, and tickets the record in one pass. Everything — the miles, the charges, and the cabin — is confirmed on the phone before the record is issued.

Partner airline awards the website hides

Star Alliance redemptions on ANA Mileage Club, such as EVA Air and Asiana Airlines, come together only on the desk's deeper search — the site shows a fraction of what an agent sees live. The desk screens EVA Air and Asiana Airlines one by one and fuses the open legs into a single ANA Mileage Club award record. The agent reads back one combined miles-and-tax price that covers the entire routing.

Upgrading with miles after booking

An ANA ticket already in hand moves into Business 'THE Room' or First 'THE Suite' with miles when award space opens, quoted before the change is applied. The agent checks the higher cabin on your existing flights, prices the mileage upgrade against ANA Mileage Club rules, and reissues the booking in the new cabin on the call. A confirmed upgrade posts to the reservation immediately.

Redeposit and cancellation rules for award tickets

ANA Mileage Club award redeposits follow program rules, and the agent confirms the miles coming back and any fee before cancelling. Cancelling the booking returns the miles to your ANA Mileage Club balance under the program schedule, and a date change is then repriced under the award rules. Both numbers are quoted before the agent processes anything.

Buying the ticket with cash instead?

A cash fare on ANA beats an award when mileage space is tight or the quoted miles top the fare, and the agent prices both on one search. The same inventory feeds ANA Mileage Club awards and cash fares, so the agent compares the mileage-plus-taxes total with the cash fare across all 8 gateways. The All Nippon Airways flight booking by phone page has you covered when cash wins.